Information we collect
When you submit a form, we collect the details that form asks for, which can include your name, phone number, email address, street address, ZIP code, water-source and concern selections, homeowner status, and timing preference. We also receive the page URL, submission timestamp, and UTM campaign parameters attached to your visit.
How we use it
We use the information to respond to your request, confirm service availability, prepare a written scope, and follow up on the request you initiated. If you give us a street address, we compare it with the public service line inventory your village or city publishes so your free report can include what those records say about your address. If marketing analytics are enabled on this site, they measure page performance; they do not add fields to the form you submit.
Processors and sharing
Form submissions are delivered to our customer-relationship platform through a secure webhook so the request can be assigned and followed up. We do not sell your personal information. Service providers act on our instructions and for our legitimate business purposes.
If you choose Español, the page is translated by Google Translate, which loads from Google and receives the page text to translate it. The translation only loads after you choose it.
Marketing consent
Submitting a price or water-report form includes consent to calls and texts about your request, including with automated technology. Consent is not a condition of purchase, and you can reply STOP at any time to end text messages.
If you request the free Safe Water Guide, we email you the guide and a short series of water tips; every email includes an unsubscribe link. We only call or text guide requesters who add a phone number and check the separate text-message consent box.
Mobile opt-in information and text-message consent are not shared with third parties or affiliates for their marketing purposes.
Retention and your choices
We keep lead records for the period needed to handle the request, follow up, and maintain business records. You can ask us to confirm what we have, correct it, or delete it by emailing hello@franklinparkwaterfiltration.com.
Questions
Privacy questions can be sent to hello@franklinparkwaterfiltration.com. This page applies to franklinparkwaterfiltration.com and form submissions received through it.